Legal
Privacy Policy
Last updated: August 2026
1. Introduction
Scoobee Holidays ("we", "our", or "us") is committed to protecting the privacy of every visitor to our website www.scoobeeholidays.in. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it. By using our website, you agree to the practices described here.
2. Information You Send Us
This website does not store personal data on our servers. When you complete the enquiry form, your details are formatted into a WhatsApp message and opened in your own WhatsApp app. Nothing is sent until you press send in WhatsApp.
The details we ask for are: your name, and optionally your destination of interest, travel dates and a message. We do not collect payment information, passwords, or sensitive personal data through this website.
3. How We Use Your Information
The information you provide is used solely to:
- Respond to your travel enquiry or message
- Provide you with travel package quotations and itineraries
- Communicate with you about your booking or enquiry
- Improve our website and services
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. How Your Enquiry Reaches Us
This website has no database and no server-side storage. Your enquiry reaches us as a WhatsApp message sent from your own device. WhatsApp is operated by Meta Platforms, Inc. and its use is governed by WhatsApp's Privacy Policy.
Once received, your message is held in our business WhatsApp account and used only to respond to your enquiry. We retain enquiry correspondence for up to 24 months, after which it is deleted unless you become a customer and we are required to keep records for tax or legal purposes.
5. Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies, advertising cookies, or third-party analytics that collect personally identifiable information.
6. Third-Party Services
The following third-party services are used in connection with this website:
- WhatsApp (Meta Platforms, Inc.) — receives your enquiries
- Instagram (Meta Platforms, Inc.) — linked from our footer
- Vercel Inc. — hosts this website and processes standard server logs (IP address, browser type, pages requested) for security and performance
- Unsplash— some images are served from Unsplash's servers
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for future communications at any time
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: scoobeeholidayskochi@gmail.com
- Phone: +91 70128 62716
- Address: Madavana Panangad P.O., Ernakulam, Kochi — 682506, Kerala, India
11. Grievance Officer
In accordance with India's Digital Personal Data Protection Act, 2023, the Grievance Officer for Scoobee Holidays is:
The Proprietor
Scoobee Holidays
Madavana Panangad P.O., Ernakulam, Kochi — 682506
scoobeeholidayskochi@gmail.com · +91 70128 62716